Workplace Culture
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Anthropic engineering head says Claude Code made employees’ work a ‘lonely experience’—and it could hint at Big Tech’s bigger morale problem
As the tech industry continues to scale AI use, some companies are hitting snags not in the technology itself, but in the human workforce developing and working alongside AI agents. Fiona Fung, the engineering leader of Anthropic’s Claude Code and Cowork teams, said in a recent episode of Lenny’s Podcast that agentic AI use in…
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The hidden cost of your AI rollout: burning out the high performers running it
Many employees are burned out. And, increased AI usage and oversight might be making matters worse, especially for top performers, who are often tasked with leading the charge. So it should come as no surprise that 88% of people leaders say retaining top talent is their biggest priority right now, according to a survey by…
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Worker engagement just hit a decade low — and new data from 88 million employees shows why managers are the problem
Michael Scott, the hapless regional manager at the center of the American version of “The Office” played by Steve Carell, believed he was the world’s best boss. He even had the mug to prove it. Meanwhile, for most of the show’s 2005-2013 run, his employees endured pointless meetings, cringed through his speeches and quietly counted…
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Dropbox called hybrid work ‘the worst of both worlds.’ New research suggests it’s down to ‘paradox management fatigue’
A truce of sorts has quelled the return-to-office wars that have raged in the post-pandemic workplace. Hybrid work policies, which require some in-office work while allowing flexibility to work from home, have become commonplace. In 2023, only 20% of companies had implemented hybrid policies. That number had shot up to 38% in 2024 and to…
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The unlikely origin of a $2.5 billion hospitality unicorn: a bored teenager working the night shift at his family business
Richard Valtr built one of the most valuable hospitality technology companies in the world simply because he was a teen who wanted to stop working the night shift. “I always remember being 14 years old on my summer holidays, thinking that this was so unfair,” the Mews founder told Fortune at his company’s Unfold conference…
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A dating expert says ghosting and quiet quitting are the same problem at their core, and corporate life has more to learn from romance than it admits
Dating and corporate America have more to do with each other than we think, and companies may be able to take lessons from the dating world to improve relationships in the workplace, one expert says. Lakshmi Rengarajan has had experience in both dating and the corporate world. She is a former director of brand strategy…
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Pay transparency is exposing a bigger problem: Most companies can’t explain why they pay what they pay
Salary transparency was supposed to be the major fix for the pay gap. But at Fortune‘s Workplace Innovation Summit in Atlanta on Tuesday, a pay transparency CEO and a viral content creator who have spent years working on the issue both said that the problem isn’t companies not sharing pay, it’s that they can’t explain…
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Bolt CEO says he let go of his entire HR team for creating problems that didn’t exist: ‘Those problems disappeared when I let them go’:
“We got rid of our HR team.” For most executives, that’s a sentence likely to provoke intense anxiety. But for Bolt CEO Ryan Breslow, it was unavoidable. Speaking at Fortune’s Workforce Innovation Summit on Tuesday, the 31-year-old defended sweeping workforce cuts at Bolt—including a recent layoff affecting roughly 30% of employees—as well as his decision…
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DEI experts say the acronym may be radioactive, but the underlying business case is stronger than ever
Over the past year, companies have scaled back or eliminated their commitment to diversity, equity, and inclusion (DEI) partly under pressure from President Donald Trump—yet experts say the organizations that stay the course are the ones that will come out on top. Speaking at the Fortune Workplace Innovation Summit in Atlanta, Georgia, on Tuesday, two…
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Dr. Bernice King on why companies that walked back DEI were never truly committed: ‘If you retreat that quick…that reveals who you really are’
In the aftermath of the 2020 murder of George Floyd, corporate America faced a racial reckoning. Companies across industries reacted by publicly pledging to improve diversity, equity, and inclusion, launching new task forces, creating new roles, and promising to build workplaces that better reflected the countries they served. But in recent months, as political pressure…