Business
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Why Amex’s CEO scrapped a bonus system that made executives compete for cash
At American Express, the old bonus season had a predictable rhythm. Business-unit chiefs came into the year ready to make their case, defend their turf, and grab as much investment capital as they could. The logic was simple: Grow your own kingdom faster than the others, and your reward got bigger. The system was meant
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The next test of leadership is how well you manage your AI agents
In today’s CEO Daily: Digging into the questions about AI agents that every leader has to figure out. The big leadership story: GameStop’s eBay bid echoes one of the worst business deals of all time. The markets: Mixed globally as an Iran peace plan stalls. Plus: All the news and watercooler chat from Fortune. Good
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OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a ‘life advisor’—but college students might be one step ahead
As ChatGPT becomes more sophisticated, its practical use cases grow. And as it turns out, different generations use the product differently, according to OpenAI CEO Sam Altman. “Gross oversimplification, but like older people use ChatGPT as a Google replacement. Maybe people in their 20s and 30s use it as like a life advisor, and then,
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Before the McLaren CEO got a $50 million payday from his team’s F1 championship, he was a high-school dropout who got his start on Wheel of Fortune
McLaren Racing Formula 1 drivers Lando Norris and Oscar Piastri crossed the finish line at the Miami Grand Prix last week in second and third place respectively, marking the team’s first double podium of the year following its second consecutive Constructors’ Championship season in 2025. One of the oldest teams in F1’s 76-year history, McLaren
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Red flag test: former CEO explains why he rejects job candidates who say they can start right away
Like many CEOs, Gary Shapiro, the executive chair and former CEO of U.S. trade association Consumer Technology Association, has one make-or-break interview question he asks hopeful new hires—and says he will turn candidates down if they answer it wrong. Picture this: You’ve spent hours applying for the dream job and sitting through multiple interviews. Finally,
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Is quarterly reporting hurting investors or helping them? The SEC just weighed in—and the debate is far from over
Good morning. This week, the U.S. Securities and Exchange Commission addressed a long-running debate on Wall Street: Are quarterly earnings reports helping investors—or fueling short-term earnings management? On Tuesday, the agency announced a proposed rule and form amendments that would allow semiannual reports to satisfy interim obligations under federal securities laws. The proposal is not
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State Street’s CEO warns of a global fertilizer crisis due to the Iran war: ‘I personally worry about what happens if this goes on much longer’
In today’s CEO Daily: Ron O’Hanley talks the Iran war, AI, and how global investment opportunities are changing The big leadership story: eBay vs. GameStop The markets: Global markets pull back slightly even as S&P 500 futures tick upwards Plus: All the news and watercooler chat from Fortune. Good morning. If you want to understand
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Silicon Valley’s ‘player‑coach’ fantasy misses the point of good managers
In today’s CEO Daily: Diane Brady debunks the latest management trend. The big leadership story: Investors aren’t buying Enrique Lores’s new plan for PayPal. The markets: Mixed globally after the S&P 500 touched another new high Wednesday. Plus: All the news and watercooler chat from Fortune. Good morning. Few things transform a career or a
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How Wyndham scales AI to improve hospitality at 8,400 hotels
The business model for Wyndham Hotels & Resorts purposefully embraces sprawl. The hotel franchising company has about 8,400 hotels across six continents, comprising a portfolio of 25 brands, including Days Inn, La Quinta, and Ramada. But the $450 million that Wyndham has spent on technology since 2018 favors standardization and fewer vendors. “We realized years
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Inside Home Depot’s marketing playbook: weather signals, influencers, and an app to drive bigger baskets
Molly Battin, Home Depot’s chief marketing officer, oversees far more than advertising. Product sits within her organization as a shared function across marketing and technology, giving her influence over the digital tools customers use to search for products, plan projects, and shop through the app. At Home Depot, the path to purchase often begins there—on